Contact ContactHVAC
Send us a general question, website correction, partnership inquiry or support request. Homeowners seeking heating or cooling service can submit an HVAC help request separately.
Tell Us About Your Heating or Cooling Project.
Share a few details about your system, property, and the help you need. We’ll use that information to connect you with a relevant Massachusetts HVAC professional.
ContactHVAC is not an HVAC contractor. For a furnace, boiler, air conditioner, thermostat or other heating and cooling service request, use our Find an HVAC Professional page instead of the general contact form.
What Would You Like to Contact Us About?
Choosing the right option helps route your message and prevents delays when you need local heating or cooling help.
I need heating or cooling help
Submit information about your property, system and service need so ContactHVAC can help identify relevant local HVAC professionals.
Request HVAC helpI have a question about ContactHVAC
Ask about the website, homeowner resources, service requests or how the ContactHVAC platform works.
Send a general messageI found information that should be corrected
Include the page URL, the statement you believe needs attention and a reliable source supporting the correction.
Submit a correctionI have a partnership or media question
Send relevant information about the organization, opportunity, proposed collaboration and preferred next step.
Send an inquirySend ContactHVAC a Message
Use this form for general questions, editorial feedback, privacy requests and partnership inquiries.
General Questions and Feedback
Fields marked as required should be completed before the message is submitted.
What to Expect After Contacting Us
Response timing and next steps depend on the type of message and whether additional information is needed.
Your message is reviewed
The information is reviewed to determine the subject and appropriate next action.
More detail may be requested
Questions about website content, privacy or partnerships may require additional context.
Service requests use a separate process
Messages requesting HVAC work may be redirected to the professional-request page.
Share Only the Information Needed for Your Request
Do not submit payment-card numbers, account passwords, Social Security numbers, medical information or other unnecessary sensitive data through the general contact form.
Review the ContactHVAC Privacy Policy for additional information about how submitted information may be handled.
Contact ContactHVAC FAQs
Does ContactHVAC directly provide HVAC service?
No. ContactHVAC provides educational information and helps users connect with independent HVAC professionals.
How do I request heating or air-conditioning service?
Use the Find an HVAC Professional page and submit information about your location, equipment and the type of service you need.
Can I use this form for an HVAC emergency?
No. The general contact form is not an emergency dispatch service. Contact emergency services, the applicable utility or a local emergency HVAC company when immediate assistance is required.
How do I report inaccurate information?
Include the page URL, the exact information you believe should be corrected and a reliable source that supports the requested change.
Can HVAC companies contact ContactHVAC?
Yes. HVAC companies may use the general contact form for business, directory, partnership or website-related inquiries.
Can I request removal of information I submitted?
You may submit a privacy request through the general contact form. Include enough information to identify the relevant submission without sending unnecessary sensitive data.
Does ContactHVAC guarantee a response from a contractor?
No. Contractor availability varies by location, service type, schedule and the details of the request.
Submit Your Heating or Cooling Service Request
Tell us about your property, HVAC system and the type of professional help you need.